What It Is

The demands of modern work take a measurable toll on how we think, relate and lead. These demands include:

• Sustained pressure
• Rapid change
• Constant cognitive load

Our capacity to regulate emotions, manage internal states and sustain cognitive performance is not fixed. It is trainable. Research from U-M and the emerging field of mental fitness science supports this potential.

Collective bargaining agreements are increasing. This impacts the management practices of existing and new supervisors. In this course, we will provide:

Disagree and Commit

Most teams do not fail because they have conflict. They fail because they have the wrong conflicts and/or avoid the right conflicts. The highest-performing teams learn how to: 

Today's workplace asks leaders and team members to handle tough conversations, build trust and help others grow. This hands-on session teaches a coaching mindset that anyone can use.

You will learn key skills like:

• Listening well
• Asking good questions
• Being present
• Assuming the best in others

These skills lead to more positive, open conversations.

This practice-based lab is a follow-up to the Giving and Receiving Feedback course. It offers a dynamic environment to build confidence while applying feedback skills. You will practice using realistic scenarios and the IDEA model. 

This lab is a sequel to Communication Styles in the Workplace. In this session, you'll adapt your communication style using real-world scenarios. We will engage in role-plays to elevate your skills and spark peer feedback. Plus, you will build your confidence using the powerful Straight Talk® framework.

Ever wonder what the “something” is that makes great leaders great? It’s emotional intelligence. In today’s work environment, it’s often more important than technical knowledge and skills. This brief, practical program lays the foundation for what emotional intelligence is and how to use it. We will also cover how you can  strengthen your skills in these areas:

As a manager, you lead your new employee’s onboarding process. You have an opportunity to provide the new employee with the information, tools and resources they need to be successful as quickly as possible in their new role. This module is designed to provide you with the information you need to ensure your new employee has a positive experience during their first weeks and months in their new role.

This online orientation module focuses on welcoming new staff to the university community. It equips new employees with tools to navigate our decentralized institution. 

You will learn to:

• Define which U-M policies apply in various situations

• Utilize employee support resources and optional benefits

• Identify the benefits available to new employees

• Select benefits plans appropriate to individual needs

• Determine career and professional development resources that are available to employees 

The early stages of a new employee's U-M career is an exciting time. It is also a great opportunity to help them settle in and set them up for success in their new role. There are two redesigned tools intended to enhance the new employee experience. Join us during one of these sessions to learn about: