What It Is

The demands of modern work take a measurable toll on how we think, relate and lead. These demands include:

• Sustained pressure
• Rapid change
• Constant cognitive load

Our capacity to regulate emotions, manage internal states and sustain cognitive performance is not fixed. It is trainable. Research from U-M and the emerging field of mental fitness science supports this potential.

Collective bargaining agreements are increasing. This impacts the management practices of existing and new supervisors. In this course, we will provide:

Disagree and Commit

Most teams do not fail because they have conflict. They fail because they have the wrong conflicts and/or avoid the right conflicts. The highest-performing teams learn how to: 

Today's workplace asks leaders and team members to handle tough conversations, build trust and help others grow. This hands-on session teaches a coaching mindset that anyone can use.

You will learn key skills like:

• Listening well
• Asking good questions
• Being present
• Assuming the best in others

These skills lead to more positive, open conversations.

Using Liberating Structures, this workshop will introduce practical approaches to: 

• Tackle complex problems
• Generate collaborative ideas
• Make progress on strategic priorities 

Leaders will engage in highly interactive activities to surface diverse perspectives, identify opportunities and move toward practical next steps.

Every leader at the University of Michigan today is having to navigate new challenges and changes. The ability to adapt, inspire, and mobilize others while staying steady in action is key to moving an initiative forward. Michigan Medicine Faculty Development and Organizational Learning have designed a five-month immersive leadership development program built on the Adaptive Leadership framework originating from the Harvard Center for Leadership.

This two-hour lab helps you practice what you learned in the Courageous Conversations course. You will work with others in a safe, supportive space to try new strategies during tough conversations.

In this session, you will practice having brave conversations. You’ll use real-life examples to help you. You’ll reflect on your reactions. You’ll also learn easy ways to stay calm, listen well, and speak clearly, even about difficult topics.

In this course, you will learn how to have important and sometimes uncomfortable conversations. These talks are called "courageous conversations." They help us understand each other, share our feelings, and make our relationships stronger and better.

During the course, you will explore:

• The basics of how we communicate 

• Why courageous conversations are important

• The key ideas behind courageous conversations

• Helpful tips and guidelines to make these conversations successful

This lab is a sequel to Communication Styles in the Workplace. In this session, you'll adapt your communication style using real-world scenarios. We will engage in role-plays to elevate your skills and spark peer feedback. Plus, you will build your confidence using the powerful Straight Talk® framework.

As a manager, you lead your new employee’s onboarding process. You have an opportunity to provide the new employee with the information, tools and resources they need to be successful as quickly as possible in their new role. This module is designed to provide you with the information you need to ensure your new employee has a positive experience during their first weeks and months in their new role.