Communication Styles in the Workplace

Effective communication is the foundation of success at work. It enables individuals and organizations to:

  • Achieve their goals
  • Foster positive relationships
  • Navigate challenges effectively

Being an effective communicator means knowing yourself and how to expertly navigate conversations. Effective communicators use strategies that cut through assumptions, clarify needs and expectations and maximize group productivity. This course will explore communication in the workplace through the  Straight Talk® system developed by communications expert and organizational leadership consultant Eric Douglas. It is part of the Leadership Development Curriculum.

You will learn to:

  • Define the four Straight Talk® styles and the strengths, weaknesses, similarities and differences among them
  • Identify your unique Straight Talk® profile and determine how it contributes to your success
  • Determine practical ways to effectively adapt your style to improve your communication with others

You will benefit by:

  • Increasing your self-awareness, personal productivity and efficiency by using more effective communication with others
  • Decreasing or even eliminating conflicts that naturally occur from individual differences in style
  • Enhancing your ability to work collaboratively with others 

Audience:

Any U-M faculty or staff member interested in developing their communication skills to be more effective and successful in their role

Topic Area

  • Communication

Domain and Expectation

  • People
    • Collaborate and build inclusive relationships
  • Self
    • Communicate
  • Execution
    • Build positive culture

Role

  • Member of a Team
  • Leading a Team

Level

  • Level 1: Awareness

Upcoming Sessions

Code: OL25CSW02

Presenter: Amanda Ruud

Cost: $0

Registration Deadline: Mon 11/11/24

  • Thu 11/14/24 10:00 am to 12:00 pm
    Location: Online Webinar

Code: OL25CSW03

Presenter: Amanda Ruud, Ellen Rambo

Cost: $0

Registration Deadline: Wed 1/8/25

  • Wed 1/15/25 1:00 pm to 3:00 pm
    Location: Online Webinar

Code: OL25CSW04

Presenter: Amanda Ruud, Ellen Rambo

Cost: $0

Registration Deadline: Tue 5/6/25

  • Tue 5/13/25 10:00 am to 12:00 pm
    Location: Online Webinar

Past Sessions

Code: OL25CSW01

Presenter: Amanda Ruud

Cost: $0

Registration Deadline: Fri 8/9/24

  • Wed 8/14/24 10:00 am to 12:00 pm
    Location: Online Webinar