Most teams do not fail because they have conflict. They fail because they have the wrong conflicts and/or avoid the right conflicts. The highest-performing teams learn how to:
Today's workplace asks leaders and team members to handle tough conversations, build trust and help others grow. This hands-on session teaches a coaching mindset that anyone can use.
You will learn key skills like:
These skills lead to more positive, open conversations.
Using Liberating Structures, this workshop will introduce practical approaches to:
Leaders will engage in highly interactive activities to surface diverse perspectives, identify opportunities and move toward practical next steps.
Every leader at the University of Michigan today is having to navigate new challenges and changes. The ability to adapt, inspire, and mobilize others while staying steady in action is key to moving an initiative forward. Michigan Medicine Faculty Development and Organizational Learning have designed a five-month immersive leadership development program built on the Adaptive Leadership framework originating from the Harvard Center for Leadership.
This two-hour lab helps you practice what you learned in the Courageous Conversations course. You will work with others in a safe, supportive space to try new strategies during tough conversations.
In this session, you will practice having brave conversations. You’ll use real-life examples to help you. You’ll reflect on your reactions. You’ll also learn easy ways to stay calm, listen well, and speak clearly, even about difficult topics.
In this course, you will learn how to have important and sometimes uncomfortable conversations. These talks are called "courageous conversations." They help us understand each other, share our feelings, and make our relationships stronger and better.
During the course, you will explore:
The basics of how we communicate
Why courageous conversations are important
The key ideas behind courageous conversations
Helpful tips and guidelines to make these conversations successful
This practice-based lab is a follow-up to the Giving and Receiving Feedback course. It offers a dynamic environment to build confidence while applying feedback skills. You will practice using realistic scenarios and the IDEA model.
This lab is a sequel to Communication Styles in the Workplace. In this session, you'll adapt your communication style using real-world scenarios. We will engage in role-plays to elevate your skills and spark peer feedback. Plus, you will build your confidence using the powerful Straight Talk® framework.
Feedback is not just about looking at the past—it’s about helping people grow. In this session, you will learn how to use the IDEA feedback model for performance reviews to support development. You will practice giving feedback that builds trust, encourages growth and sets clear goals for the future. This course provides easy tools and examples to make performance talks a regular part of your leadership, not just once a year.
Use the IDEA model to guide development conversations
Success in the workplace is tied to emotional intelligence. Research shows that it is twice as important as technical skills. This session will:
Explain what emotional intelligence is
Provide examples to show how you can benefit from it
Offer some skills to help you build your emotional intelligence
Define emotional intelligence
Explain the benefits of emotional intelligence
Determine when you need to shift your emotional response
