In this microlearning session, a tried-and-true approach for having difficult conversations will be used. We will demonstrate how to begin challenging conversations and move the conversation forward in a collaborative way. You will learn, try and apply this approach to real life scenarios.

Since the late 1980s, change management has risen to the top of the list of challenges for senior leaders. Research continues to validate the finding that 65%-70% of strategic change initiatives fail to meet their stated objectives. And particularly in this current environment with such extreme uncertainty, the need for a strong organizational capability in change management is even more critical. Many change management models exist, but a few core themes continue to arise in the myriad of frameworks.