Choose and ask questions from The Book of Beautiful Questions to seek the root cause of a problem.

Check a form that you regularly use and identify improvements that could be made and make recommendations to your supervisor or team.

Chair a multidisciplinary project team working with a tight deadline and vague information.

Assemble a group of diverse people from within and outside of the university to explore opportunities to improve processes in your organization.

Ask your supervisor to help you select the best decision making tool for a specific situation your team is encountering.

Ask two to three people, or your team, for their input on a decision you are making: request that they take different angles with their perspectives. Maintain confidences.

Ask clients and other stakeholders their opinions and suggestions to improve processes and service.

Accept accountability for a role you may have played in a recent conflict, try to understand the perspective of others affected, work collaboratively to resolve the situation, and support one another.