Use the Facilitator Dialogue tool published by OSCR to use for a conflict resolution facilitation between two staff members who are at odds.

Use bystander intervention techniques when the situation warrants it.

Use a virtual collaboration tool, such as Zoom or Skype, with relatives to resolve a family dispute. Follow up with an email summarizing the discussion.

Use a Liberating Structures tool to foster innovation and intelligent risk taking within a group that you participate in.

Troubleshoot a performance or quality problem found in a current project or service.

Treat everyone with the same courtesy as they would want.

The next time you attend a U-M event or meeting outside of your role, sit next to someone you do not know, introduce yourself, and get to know them.

Teach or create a tutorial for colleagues about a new technology or work process that they will be using.

Talk to your supervisor about workflow processes found in your group, specifically where your responsibilities fit.

Take time to learn and identify the formal and informal structures that exist in your unit: who wields power, who controls work flow, who makes decisions and who carries them out.