Frequently Asked Questions about the Emergency Hardship Program

What is the Emergency Hardship Program?
The Emergency Hardship Program (EHP) provides assistance for University of Michigan staff and faculty members who are experiencing an immediate, severe and temporary financial situation due to an emergency. The EHP provides resource recommendations and, potentially, emergency financial assistance (up to a maximum of $1,000) to eligible staff based on need and a set of eligibility criteria. The hardship must be temporary-an employee with long-standing financial challenges will not meet the temporary hardship requirement.
What services does the EHP provide to university staff?

The Emergency Hardship Program has two main components of service:

  • Intake and evaluation. Individual confidential discussions with a counselor help define the nature of the financial challenge. Is it temporary? What's the cause? What assistance might best help?
  • Recommendations and assistance. Based on the intake consultation, an employee may be referred to University or community resources for financial guidance, budget counseling or other specific assistance. Or, the employee may meet the criteria to apply for an Emergency Hardship Fund grant from the EHP (more details below).
How does the EHP work?
 A faculty or staff member experiencing a financial emergency hardship should contact FASCCO at 734-936-8660,, or Michigan Medicine Office of Counseling and Workplace Resilience at 734-763-5409, A counselor will ask questions by phone or email to ensure the situation meets basic eligibility criteria. Counselors will refer applicants to community resources whenever possible for assistance or when longer term help or debt management may be appropriate. 
What emergencies qualify for financial assistance?

U-M Emergency Hardship Program provides financial assistance to staff through the Emergency Hardship Fund when they:

  • Have suffered an emergency or catastrophic situation that has caused temporary, sudden, or non-recurring financial situation (e.g., natural disaster, family crisis, acute illness)
  • Are unable to meet immediate, essential expenses
  • Have exhausted available avenues of assistance
  • Have not received a grant from the Emergency Hardship Program within the last 24 months.

Financial assistance is based on demonstrated need, short-term nature of the financial hardship and available funding. All grants are considered income and subject to all applicable income taxes.

Who is eligible to receive assistance?

All active staff and faculty members are eligible if they:

  • Are an employee in good standing with no current disciplinary action
  • Have been employed for at least the last six consecutive months in a regular (non-temporary) position with an appointment of 50% or more.  
Is the program confidential?
Yes. Information provided by grant applicants will be treated as confidential and shared only with individuals directly involved in grant administration, processing and tax reporting. Grant applications will be reviewed anonymously and Review Committee members will not be given the individual name associated with any grant application.
How is the program funded?
The EHP began as a pilot with a grant from the University of Michigan Credit Union and matching funds from donations of faculty and staff. The program has received
ongoing support from the UM Credit Union, and generous donations from TCF Bank. Other donors include individual faculty and staff members, MHealthy Active U teams and the University of Michigan Trades Union. Development and administration of the program is a collaboration between university units, specifically, FASCCO, Michigan Medicine Office of Counseling and Workplace Resilience, University Human Resources and the Office of University Development. General Fund dollars and restricted university funds are never used to provide Emergency Hardship Fund grants.
How can I contribute?

Make your donation online.

Follow the prompts to configure your gift if you would like to contribute via payroll deduction.

What percentage of my donation goes to provide funds for those in need?
All donated funds are used to help colleagues in need. No donated funds are used to administer the program.