Plan a meeting or event for a U-M organization in which you are involved.

Plan a meeting involving stakeholders who work remotely.

Periodically check in with your committee members to ensure that the line of sight to the mission is still evident. If not, assess and implement a plan to get back on track.

Participate on a university committee that pertains to a service, process or system that interests you.

Participate on a team that serves as a pipeline for new initiatives (e.g., Voices of the Staff).

Participate on a panel regarding this topic.

Participate in problem solving with your group by taking a different perspective.

Participate in a institutional change initiative and create a feedback loop across the team members.

Paraphrase and make eye contact with someone you are talking to before offering your perspective.

Oversee a change initiative for a group that is underperforming in customer service. Consider Americans with Disabilities Act (ADA) best practices if appropriate.