Lead innovation and change

We catalyze change by recognizing its need, challenging the status quo, energizing stakeholders* and those we serve, and championing experiments to improve.

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Demonstrate trustworthy behaviors so that direct reports will feel safe disclosing to you conflicts that they are witnessing or experiencing.

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Cultivate curiosity within your team whereby questions are asked, and ideas are encouraged and respected by all team members.

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Create focus groups to learn about areas of service, processes or systems that need improvement and how to see input into addressing those needs.

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Create a factual yet compassionate message pertaining to the need for an unpopular action. Take into consideration reactions that people have expressed and use empathy, recognizing the challenges of the situation.

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Create a document featuring potential project or program roadblocks and how you will navigate them.

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Create a cross functional, interdisciplinary, or multilevel employee involvement team to address problems from different perspectives and to discover new solutions.

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