Lead innovation and change

We catalyze change by recognizing its need, challenging the status quo, energizing stakeholders* and those we serve, and championing experiments to improve.

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Cultivate curiosity within your team whereby questions are asked, and ideas are encouraged and respected by all team members.

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Create focus groups to learn about areas of service, processes or systems that need improvement and how to see input into addressing those needs.

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Create a factual yet compassionate message pertaining to the need for an unpopular action. Take into consideration reactions that people have expressed and use empathy, recognizing the challenges of the situation.

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Create a document featuring potential project or program roadblocks and how you will navigate them.

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Create a cross functional, interdisciplinary, or multilevel employee involvement team to address problems from different perspectives and to discover new solutions.

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Consult with a team you are involved with about an unrealistic deadline. Ask them to direct you through the current work process to identify any bottlenecks or disruptions. Offer constructive feedback about the process and any changes that need to be made.

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