Lead innovation and change

We catalyze change by recognizing its need, challenging the status quo, energizing stakeholders* and those we serve, and championing experiments to improve.

Leadership and Culture: Strategies to Prevent Workplace Issues and Retaliation

Leaders play an important role in helping to prevent workplace issues and wrongdoing. This course gives leaders tools and strategies to create a more welcoming and respectful work environment. Interactive discussions, case studies and role-playing exercises will enhance learning. Leaders will be more prepared to:

Domain and Expectation

  • Mission
    • Create value for the diverse communities we serve
    • Create a shared vision
    • Lead innovation and change
  • People
    • Foster and promote diverse teams
    • Collaborate and build inclusive relationships
    • Coach and develop others
  • Self
    • Adapt
    • Act with courage and confidence
    • Communicate
  • Execution
    • Achieve results
    • Solve problems
    • Build positive culture

Leadership and Culture: Creating a Positive Work Environment

Managers who understand organizational culture and climate can work to create an environment that is supportive, inclusive and values employees. This can lead to increased employee satisfaction, improved morale and higher levels of employee engagement. This foundational course provides managers with the tools and knowledge to lead a successful culture change journey within their team.

You will learn to:

  • Determine the impact of supervisors on workplace culture and climate

  • Implement positive changes to cultivate a supportive work environment

Domain and Expectation

  • Mission
    • Create a shared vision
    • Lead innovation and change
  • Execution
    • Build positive culture

Culture Change Foundations: Improving Workplace Climate

This foundational course will guide learners through the first step in embarking on a culture change journey. First, the course establishes a shared language for understanding and talking about what culture is, what climate is, and how the two are interrelated. Next, the course explores methods to affect climate and wraps up with a model for culture change. The model will help learners to consider principles and steps to create culture change that sticks. 

You will learn to:

  • Define culture, climate and how they are interrelated

Domain and Expectation

  • Mission
    • Lead innovation and change
  • Self
    • Adapt
  • Execution
    • Build positive culture

Change Management: Moving from Strategy to Implementation

Since the late 1980s, change management has risen to the top of the list of challenges for senior leaders. Research continues to validate the finding that 65%-70% of strategic change initiatives fail to meet their stated objectives. And particularly in this current environment with such extreme uncertainty, the need for a strong organizational capability in change management is even more critical. Many change management models exist, but a few core themes continue to arise in the myriad of frameworks.

Domain and Expectation

  • Mission
    • Lead innovation and change
  • Self
    • Adapt
  • Execution
    • Achieve results
    • Solve problems

Unconscious Bias in Recruiting and Hiring

Unconscious bias can exert an influence during the process of recruiting and hiring. This course provides a deeper look into how unconscious bias impacts decision making during the hiring process while looking at interventions to minimize the impact of bias in our hiring and selection processes. 

Domain and Expectation

  • Mission
    • Lead innovation and change
  • People
    • Foster and promote diverse teams
    • Collaborate and build inclusive relationships
  • Self
    • Adapt
  • Execution
    • Build positive culture

91920

Work with peer colleagues and direct reports to implement a new program or service to meet established goals.

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