Foster and build collaborative relationships

We generate an atmosphere of collegiality and are models of respect, helpfulness, inclusivity and cooperation, creating internal and external networks.

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Identify and meet with a direct report who is struggling. Where possible, offer positive, constructive feedback while also noting their accountability to the workflow and goals of the unit.

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Hold crucial conversations with individuals whose self interest and behaviors are detrimental to your unit.

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Hold a brainstorming session to improve upon an existing product or service. To start, distribute index cards that participants use to write their ideas and submit anonymously.

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Follow through on your commitments to yourself, your team, and other stakeholders who are impacted by your work.

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Follow through on an act that you promised someone (e.g., giving a coworker a ride to pick up their vehicle at the mechanic).

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Explore the other person's perspective by asking questions, gathering information and actively listening.

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Engage in conversation with everyone. Ask a few questions and listen intently. Share something about yourself.

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