Experience

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Attend a function pertaining to a controversy. Try to listen to understand the different perspectives. Listen to the words, use your eyes to read body language, and your heart to gauge the emotion conveyed.

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At the conclusion of meetings, restate action steps of those involved in order to gain clarity and consensus.

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At the beginning of your work day, write down 1-2 daily goals and objectives and place where you can see it. At the middle and end of the day, compare your output with daily goals as well as any team or project deadlines.

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At staff meetings, highlight one or two ways in which the people, resources, programs, and/or projects execute your unit's mission and values. Include any collaboration across university units or organizations outside of the university.

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At a U-M class or event with people from across campus, ask someone about their unit or department. Share information about your department, including your unit's mission.

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