Experience

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Take a good look at your workload and determine what tasks and responsibilities you can designate to others.

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Support your team. Advocate for them and use your networks to locate tools or resources they need to be successful.

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Support your friend or family member to set a stretch goal. Work backwards to help them develop a plan with monetary goals, actions, and milestones. Check in to offer support or guidance.

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Support direct reports who need to make customer service improvements by offering guidance and resources. Provide constructive feedback.

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Suggest a change to long standing practices in a group or organization that you are involved in. Share your reasoning for that change, using data when possible.

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Subscribe to the HBR Ideacast and listen to an episode that pertains to addressing employee performance.

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