MHealthy Annual Report

Health and Well-Being Services played a unique and critical role in an unparalleled year. Consisting of MHealthy, Mental Health Counseling and Consultation Services, and Occupational Health Services (OHS), we proved to be resilient, resourceful and adaptive to the unexpected, the unprecedented, and the unknown created by pandemic and the effects of racial injustice.

Focus and highlights from 2020 include:

  • Our focus shifted to those areas that employees needed most, such as mental and emotional well-being, meeting basic needs, and financial well-being. Our programs were able to adapt to the “new normal,” connecting with employees virtually or via telehealth.
  • While MHealthy was already addressing basic needs and food security through its new Resource Coach program and food cupboards in units, these programs proved to be lifelines for many faculty and staff in need of housing, utility, food and family care assistance.
  • As many of us grappled with fear, frustration, grief, and sadness, our Mental and Emotional Health Counseling and Consultation Services colleagues quickly mobilized their efforts to serve more than 17,000 employees.
  • The Office of Counseling and Workplace Resilience developed a multidisciplinary Stress Resource Team, Peer Support Network, mental health assessment and consultation program and, to address future needs, a workplace mental health group.
  • The Faculty and Staff Counseling and Consultation Office quickly shifted to virtual counseling services, adapted its presentations and support groups to virtual formats, and retooled topics to address the pandemic and current climate.
  • To support those with an immediate need, the Emergency Hardship Fund awarded more than $31,000 to employees faced with sudden financial hardships. The Resource Coach program began offering mini grants and, through a partnership with the U-M Credit Union, low-interest loans and financial counseling. We also expanded our support for financial education by creating a comprehensive web presence focused on enhancing financial literacy.
  • OHS played a central role during the pandemic, administering 58,844 COVID-19 tests, conducting thousands of respirator fit testings, and delivering thousands of vaccines in the last few weeks of 2020. To help alleviate some of the workload, staff effort was temporarily shifted from other areas of MHealthy to support OHS.
  • We remained steadfast to our diversity, equity and inclusion (DEI) commitment and continued to meet the needs of those exposed to additional harm. Both are at the heart of MHealthy’s amended vision and mission and internal DEI work, and were a focus area for the annual MHealthy Champion retreat and the population-based Be Well Your Way virtual event.
  • Though programs like MHealthy Rewards and Active U had to make significant adjustments due to the onset of the pandemic, participation prior to COVID-19 remained strong. More than 14,600 participated in Rewards in only four months and 10,400 registered for Active U.

To our staff, university leaders and our partners, thank you for your support, flexibility, and grace over the last year – it truly speaks to the strength and resilience of the university. We look forward to coming together in a brighter and safer near future.

Read the full CY2020 MHealthy Annual Report.