Reflect on a person who facilitates efficient and productive meetings. Select two of their strategies for your next meeting and use them. Reflect on meeting outcomes based on the new strategies that you incorporated.

Reflect how everyone on your team matters and how you can support them to develop. Use their Michigan Expectations Model Self Assessment results and Individual Development Plan (IDP) as starting points.

Reflect on and identify the strengths, efforts and contributions of your direct team members to effectively delegate work.

Reflect and assess how you model excellent customer service. Share with staff a personal success story of customer service as well as an experience that you learned from.

Refer to your personal vision statement and your Individual Development Plan (IDP) to use as a guide to develop your skills, knowledge, and competencies.

Read Crucial Confrontations. Then with your supervisor or member of the Equity, Civil Rights and Title IX Office, practice holding a difficult conversation pertaining to a current conflict within your team.

Recognize underutilized skills and tools that could better serve your team and learn one to drive efficiency across your team's program or project (e.g., collaboration tools).

Recognize groups that meet or exceed customer service expectations. Support groups that need to make improvements by offering guidance and resources. Provide positive feedback when they make improvements.

Read through the four things to keep in mind during a disagreement the next time you find yourself involved in a conflict with a colleague.

Read the short article Incorporating Core Values into Decision Making to learn the benefits of aligning your decision making with your unit's values. Explain your findings to a colleague.