Regularly check in with customers about the level of service your unit is providing them. Include opportunity to suggest improvements.

Reflect on ways that your team members strengths can be leveraged for improved team performance and make changes accordingly.

Reflect on the inputs that you use in decision making. Then read Beyond the Echo Chamber and apply techniques and processes from the article to a work-related decision.

Reflect on how you take criticism and how you experience and react to failures, adversity, or difficult situations. Consider how you might change your perspective to become more resilient. Seek advice from a coach, mentor, or counselor.

Reflect on and assess your strengths.

Reflect on and assess your strengths and type or write them into columns. Consider the following areas: technical skills, social competencies, professionalism, time management, organization, follow through, proactive or reactive. Share your list or table with your supervisor and ask for feedback.

Reflect on a person who facilitates efficient and productive meetings. Select two of their strategies for your next meeting and use them. Reflect on meeting outcomes based on the new strategies that you incorporated.

Reflect how everyone on your team matters and how you can support them to develop. Use their Michigan Expectations Model Self Assessment results and Individual Development Plan (IDP) as starting points.

Reflect on and identify the strengths, efforts and contributions of your direct team members to effectively delegate work.

Reflect and assess how you model excellent customer service. Share with staff a personal success story of customer service as well as an experience that you learned from.