Explore conflict resolution resources available at U-M and recommend them to someone who could benefit from them.

Explain the organizational structure of your unit to a new hire and how it fits within the university's framework.

Engage in a conversation with someone who shares very different opinions than you about a particular subject. Monitor your reactions, including heart rate, breathing rate, ability to actively listen, irritation level, body language, and voice level.

Encourage others in a meeting or gathering to reserve judgment until everyone who wants to speak, does so.

During the question and answer portion of a panel you are involved in, listen to those with different opinions, and acknowledge their point of view. Ask clarifying questions if needed to respond.

Draft meeting agendas with priorities and time allotments.

Distribute your notes after a work group meeting and include clarifying questions if applicable. Include action steps and deadlines.

Develop your own personal stress management strategies. Explore the MHealthy Stress Management Tools and Resources for ideas.

Develop your own personal stress management plan to mitigate stress in and outside of work.

Develop communications guidelines pertaining to team meetings and interactions (e.g., cell phones will be turned off during meetings, a participant will speak up if they feel offended).