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Check to ensure that any recent conflicts you have been involved in have been settled from the other party's point of view.
Check to ensure that any recent conflicts you have been involved in have been settled from the other party's point of view.
Check in with colleagues outside of your department and ask them about recent changes or upcoming changes in their department or unit. How are they responding to it? Ask them or help them to brainstorm the positive aspects of the change.
Bring individuals together to share concerns and problem solve.
Brainstorm possible risks, obstacles, and best case scenarios with a working group or committee when developing a project plan.
Brainstorm areas within the university where a direct report could find additional resources for an assignment (e.g. historic documentation from a library).
Before reacting to conflict, pause, take a breath and reflect upon the other person's point of view before responding.
Before a presentation to more senior level personnel, visit the actual setting for the event, and practice there if possible, preferably in front of a colleague or mentor/coach.
Be open minded that setbacks and challenges occur, and relay to a colleague when it does occur so you are be able to adapt more quickly.
Be curious and ask follow up questions (e.g., Tell me more about that; How did you come to that opinion?).
Avoid jargon and acronyms when discussing your work with others who work outside of your group.