We build trusting relationships with team members through respectful and thoughtful interactions.
Collective bargaining agreements are increasing. This impacts the management practices of existing and new supervisors. In this course, we will provide:
This two-hour lab helps you practice what you learned in the Courageous Conversations course. You will work with others in a safe, supportive space to try new strategies during tough conversations.
In this session, you will practice having brave conversations. You’ll use real-life examples to help you. You’ll reflect on your reactions. You’ll also learn easy ways to stay calm, listen well, and speak clearly, even about difficult topics.
Success in the workplace is tied to emotional intelligence. Research shows that it is twice as important as technical skills. This session will:
Explain what emotional intelligence is
Provide examples to show how you can benefit from it
Offer some skills to help you build your emotional intelligence
Define emotional intelligence
Explain the benefits of emotional intelligence
Determine when you need to shift your emotional response
Looking to practice your interviewing skills in a fun and engaging manner? This session will help you enhance your understanding of behavior-based interviewing techniques. You will also have a chance to practice with an avatar in a virtual environment. Done right, this approach promotes consistency. It also helps interviewers understand how candidates' skills align with the job requirements.
Psychological safety is essential for creating a positive work culture where individuals feel valued, respected and empowered to contribute their best. It fosters open communication, learning, collaboration and innovation, ultimately leading to higher performance and organizational success. This course will explore what psychological safety is (and is not) and how leaders can contribute to a positive, values-based workplace culture.
Leaders and supervisors play an important role in supporting the mental health and well-being of their teams. In this interactive session, you will learn best practices and strategies for recognizing and responding to mental and emotional health concerns in the workplace. It is part of the Leadership Development Curriculum.
A successful hiring process is an important part of building a positive organizational culture. It will help you find staff who can quickly contribute to your team. This course aims to equip hiring teams with:
A comprehensive understanding of inclusive practices and tools
A deep dive into all stages of the recruiting and hiring process
Approaches to help mitigate potential biases throughout the hiring process
Class discussions and activities will allow participants to put learning into practice.
Leaders play an important role in helping to prevent workplace issues and wrongdoing. This course gives leaders tools and strategies to create a more welcoming and respectful work environment. Interactive discussions, case studies and role-playing exercises will enhance learning. Leaders will be more prepared to:
Whether you are currently in a formal leadership position or aspire to hold such a position, this course lays the groundwork. This session will assist faculty and staff to develop the essential leadership skills necessary to lead a team of individuals at U-M. The content will be helpful whether you are in a formal leadership position or not. It is part of the Leadership Development Curriculum.
You don’t need a title to make a difference. In this interactive session, you’ll discover how trust, relationships, and small actions can create real change, regardless of your role. With tools like the Circle of Influence and Small Wins Theory, you’ll find where you can make a difference. Then, you’ll leave with a clear plan to get started.
Recognize the difference between influence and authority
Focus your energy using the Circle of Influence
Design small, achievable actions that build momentum
