PayFlex and Millennium Trust rebranding to Inspira Financial in 2024
On January 17, 2024 PayFlex and Millennium Trust are being rebranded to Inspira Financial. More Information can be found on the PayFlex website under 'Latest News'.
- There will be no disruption with your PayFlex account
- Inspira will be the administrator for you account
- If you have a PayFlex debit card, it will remain active and you can continue to use if for your eligible health care expenses
- Renewal or Lost or Stolen cards will be issued under Inspira
Third-Party Breach Affects PayFlex Data
In June 2023, Sovos Compliance, LLC (Sovos), a third-party vendor used by PayFlex, reported a data security incident. A small number of U-M current employees, former employees and retirees were affected. Although there is no indication of identity theft or fraud related to this event, tools and credit monitoring resources are being provided to those affected. A Sovos investigation concluded that the unauthorized disclosures included names, social security numbers, and last known addresses.
If you are affected by this breach, you will receive a letter from Sovos or Sovos Compliance, LLC to inform you of the following:
- Date(s) and scope of the event
- Resources for credit monitoring and identity restoration services
PayFlex is working with Sovos to assist those affected and address required notifications to state government agencies, consumer reporting agencies, and credit bureaus.
Contact the following for more information:
- Kroll (free credit monitoring) – enroll.krollmonitoring.com/create-account
- Sovos – (866) 373-7132, Monday - Friday from 9 a.m. to 6:30 p.m. Eastern Time
- PayFlex – (877) 343-1346, Monday - Friday from 8 a.m. to 6 a.m. Eastern Time
About Flexible Spending Accounts
Flexible Spending Accounts (FSAs) allow you to pay for out-of-pocket health care and dependent care expenses with pre-tax dollars. Your contributions are subtracted from your paycheck before federal, state and FICA taxes are calculated on your pay, so you save money on taxes. Contributions to FSAs do not reduce your pay for purposes of determining your life insurance, travel accident insurance, long-term disability or retirement benefits provided by the university.
An external vendor, PayFlex Systems Inc., will process claims for reimbursement. PayFlex is a national provider of healthcare and benefits management services.
U-M offers three kinds of FSAs:
- The Health Care FSA is used to pay for most out-of-pocket medical, vision, and dental care expenses for you and your eligible dependents.
- The Limited Purpose FSA covers eligible dental, orthodontic and vision expenses. It is only available to employees enrolled in the Consumer-Directed Health Plan (CDHP).
- The Dependent Care FSA is for eligible day care expenses for a dependent child under the age of 13, or elder care for a dependent adult, while you and your spouse work (or if your spouse is a full-time student or disabled).
You can enroll in one type of FSA or both. You contribute tax-free dollars to your FSA(s) through payroll deductions. You can claim amounts equal to your entire annual health care contribution from your Health Care Flexible Spending Account at any time during the year. To receive a reimbursement from your Dependent Care FSA, you must have enough funds in your account to cover the claim at the time you make the request for reimbursement.
Flexible Spending Account Limits
- Health Care FSAs: You can contribute a minimum of $120 ($10 per month) up to a maximum of $3,050 per calendar year.
- Limited Purpose FSA: You can contribute a minimum of $120 ($10 per month) up to a maximum of $3,050 per calendar year.
- Dependent Care FSAs: You can contribute a minimum of $120 ($10 per month) up to $5,000 each calendar year. Highly compensated faculty and staff (family gross earnings in 2023 of $150,000 or more) can contribute $3,600 per year.
- Health Care FSAs: You can contribute a minimum of $120 ($10 per month) up to a maximum of $2,850 per calendar year to your Health Care FSA.
- Dependent Care FSAs: You can contribute a minimum of $120 ($10 per month) up to $5,000 each calendar year to your Dependent Care FSA. Highly compensated faculty and staff (family gross earnings in 2022 of $135,000 or more) can contribute $3,600 per year.
FSA Enrollment Forms and Documents
Download a form or complete an eForm to enroll in an FSA. Unlike other benefits, IRS rules do not allow FSA enrollments to carry over from year to year. You need to enroll in an FSA each year you wish to participate.
- 2023 Flexible Spending Accounts (effective January 1 - December 31, 2023)
- 2024 Flexible Spending Accounts (effective January 1 - December 31, 2024)
PayFlex will mail a debit card to new enrollees in a Health Care FSA to pay for eligible health care expenses. If you are only enrolled in a Dependent Care FSA, you will not receive a card. If you are enrolled in a Health Care FSA and did not receive a card, call PayFlex at 877-343-1346. Learn more about using your PayFlex Card.
The plan year ends on December 31. A grace period allows you to incur eligible expenses up to March 15 of the following year.
PayFlex and Millennium Trust are rebranding to Inspira Financial on January 17, 2024.
IRS "Use It or Lose It" Rule
Contribute to an FSA only the amount you are reasonably sure you will spend annually and file all claims for reimbursement by the deadline.
In accordance with Internal Revenue Code and supporting treasury regulations, the university uses forfeited funds to pay administration costs of the of the FSA program. In the alternative, forfeitures may also be used by the university to fund employee benefits administration costs, education and benefit election tools, MHealthy coaching and health initiatives, the Emergency Hardship Program, and university scholarship funds.
Benefits of an FSA
Flexible Spending Accounts reduce your annual taxes. Here is an example of possible tax savings with an FSA.
|Annual Savings Example*||With an FSA||Without an FSA|
|If your annual taxable income is:||$28,000||$28,000|
|And you deposit this annual amount pretax into a Health Care Flexible Spending Account:||($1,500)||$0|
|Your taxable income is now:||$26,500||$28,000|
|Subtract federal and Social Security taxes:||($9,447)||($9,982)|
|Subtract after-tax dollars spent on medical expenses without an FSA:||$0||($1,500)|
|Your real spendable income is:||$17,053||$16,518|
|Your annual tax savings is:||$535||$0|
* Potential tax savings shown for demonstration only. Actual savings will vary based on your individual tax situation. Please consult a tax professional for more information.
- For more information on the benefits of FSAs and how to use your accounts, visit the PayFlex website.
- Connect to a PayFlex customer service agent through the Live Chat feature:
- Once logged into the PayFlex member site, select Help & Support at the top of the screen.
- Select Contact Us.
- From the displayed page, click CHAT NOW.
- Agents are available to chat Monday - Friday, 8:00 a.m. - 6:00 p.m. (ET)
- Call PayFlex: (877) 343-1346
- Send claims to:
PayFlex Systems USA Inc.
P.O. Box 8396
Omaha, NE 68108-0396