Meet individually with as many team members as you can. Offer support and resources for team members in need of them, including Faculty and Staff Counseling and Consultation Services (FASCCO) and Human Resources.

Meet directly with parties involved in intergroup conflicts to identify differences and to facilitate resolutions.

Meet one on one with individuals in your group involved in harmful behaviors. Create and implement a behavior plan if necessary.

Manage the procurement of an important piece of equipment or service, and gather diverse input from stakeholders and others who will be impacted before analyzing the data and making the decision.

Manage a project that requires resources from outside of your unit.

Manage a new cross functional project from beginning to end.

Manage a change project within your office. Create clear messaging, processes and timelines so that staff understand why it is occurring and how it will be implemented.

Make site visits and engage with teams. Write a thank you note or email afterward and include how their work connects to the overall mission or the organization as well as something new that you learned from them.

Make a presentation about best practices employed in your unit.

Maintain the confidence of your stakeholders and direct reports.