Communicate the value that you and fellow volunteers contribute to an organization you are involved in.

Clearly convey and demonstrate the excellent customer service behaviors that you expect your faculty or staff to use.

Check customer service metrics across campuses and check in for an informational interview with the unit with very high ratings.

Attend a professional conference and report your findings about this topic to your team.

At the conclusion of meetings, restate action steps of those involved in order to gain clarity and consensus.

Ask your supervisor for a checklist of the policies, systems and processes that you are required to know for your job.

Ask open ended questions to better understand stakeholder needs.

Apply one or two inclusive meeting tips for a meeting you are leading.

Apply LEAN tools to a project you are working on.