Communicate

We encourage the open expression of ideas and opinions, and serve as role models in actively listening.

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Attend an event with a speaker. Notice the degree to which the message is inspirational. If so, create a list of the inspirational attributes for the next message that you compose.

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Attend a U-M event about a topic that you are curious about. Participate in a question and answer session if there is one.

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Attend a function pertaining to a controversy. Try to listen to understand the different perspectives. Listen to the words, use your eyes to read body language, and your heart to gauge the emotion conveyed.

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At staff meetings, highlight one or two ways in which the people, resources, programs, and/or projects execute your unit's mission and values. Include any collaboration across university units or organizations outside of the university.

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Ask your mentor about their successful strategies to facilitate conflict resolution and strengthen relationships.

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Ask someone who did not speak up in a meeting to share their thoughts with you afterward. Listen, make eye contact, reflect on their perspective before commenting.

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