Use good posture with your shoulders back.

The next time you assist in a conflict resolution with family or friends, focus on actions and behaviors instead of personality flaws.

Teach a class or share a piece of knowledge to improve your communication and motivational skills.

Teach a class about something you know a lot about.

Take a mediator training course to earn your certification (e.g., Dispute Resolution Center, Wayne County Dispute Resolution Center).

Tailor presentations to your specific audience.

Study the techniques of a leader within the university who is known as a very effective communicator. Watch videos and read articles or newsletters in which they are featured.

Sit on the hiring committee of a non-profit organization or the nominating committee of a professional organization.

Sit on a civic task force or professional workgroup that is pursuing an unpopular change.

Share information pertaining to the U-M Discrimination and Harassment Process with a colleague within U-M who feels they are experiencing discrimination or harassment.