In your next meeting, paraphrase your understanding so that information can be clarified if necessary.

In an informational talk to a small group, periodically check in to gauge the level of understanding and take any questions.

Give a presentation on behalf of your department at a workshop or conference.

For your next important conversation, write bullet points beforehand highlighting the main points that you wish to convey. Practice expressing your points with a colleague and solicit feedback.

For one day, notice when and how often you interrupt someone while they speak. Wait until they are finished before asking questions.

Follow up with a team member or leader who presented a project plan that you have questions about.

Focus on points of agreement to sift out the finer points of the conflict.

Explore conflict resolution resources available at U-M and recommend them to someone who could benefit from them.

Engage in a conversation with someone who shares very different opinions than you about a particular subject. Monitor your reactions, including heart rate, breathing rate, ability to actively listen, irritation level, body language, and voice level.

Encourage others in a meeting or gathering to reserve judgment until everyone who wants to speak, does so.