Communicate

We encourage the open expression of ideas and opinions, and serve as role models in actively listening.

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Create a plan and an outline for the next message or announcement you need to make. Determine your audience, the main message, and your main objective as well as facts or a story that substantiate your topic and objective, and your closing.

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Consider situations when you do not fully understand, yet feel reluctant to speak up. Reflect on the reasons why.

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Before reacting to conflict, pause, take a breath and reflect upon the other person's point of view before responding.

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Be curious and ask follow up questions (e.g., Tell me more about that; How did you come to that opinion?).

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