Communicate

We encourage the open expression of ideas and opinions, and serve as role models in actively listening.

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During the question and answer portion of a panel you are involved in, listen to those with different opinions, and acknowledge their point of view. Ask clarifying questions if needed to respond.

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Develop communications guidelines pertaining to team meetings and interactions (e.g., cell phones will be turned off during meetings, a participant will speak up if they feel offended).

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Create a speakers group to promote and practice the creation of effective, impactful narratives pertaining to your unit, and the organization's mission or vision.

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Create a plan and an outline for the next message or announcement you need to make. Determine your audience, the main message, and your main objective as well as facts or a story that substantiate your topic and objective, and your closing.

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Consider situations when you do not fully understand, yet feel reluctant to speak up. Reflect on the reasons why.

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