Brainstorm areas within the university where a direct report could find additional resources for an assignment (e.g. historic documentation from a library).

Before reacting to conflict, pause, take a breath and reflect upon the other person's point of view before responding.

Before a presentation to more senior level personnel, visit the actual setting for the event, and practice there if possible, preferably in front of a colleague or mentor/coach.

Be open minded that setbacks and challenges occur, and relay to a colleague when it does occur so you are be able to adapt more quickly.

Be curious and ask follow up questions (e.g., Tell me more about that; How did you come to that opinion?).

Avoid jargon and acronyms when discussing your work with others who work outside of your group.

Audit cost overruns to assess a problem, and present your discoveries to the person or people involved.

Attend or volunteer in industry conferences and networking events.

Attend or listen to a Moth storytelling event and then write an inspirational email to a group that you volunteer or work with outside of U-M.

Attend one university sponsored event per semester that highlights different cultures and practices than your own. See Happening@Michigan for opportunities.