Collaborate with your coach or mentor to develop challenging professional development goals. Check to see how your goals align with the priorities of your unit.

Collaborate with others in a non-profit organization to create metrics to specific goals (e.g., spending, attendance).

Collaborate with colleagues to brainstorm ways to promote and foster innovation within your unit. Present your findings to your supervisor.

Coach a rising leader about a work flow process that you were involved.

Coach a colleague in the ways that you translate goals into processes and metrics that achieve them.

Clearly convey and demonstrate the excellent customer service behaviors that you expect your faculty or staff to use.

Check to ensure that recent conflicts you have been involved in have been settled from the other party's point of view.

Check customer service metrics across campuses and check in for an informational interview with the unit with very high ratings.

Break down a goal to create manageable processes and milestones using project management tools and resources.

Brainstorm potential obstacles or bottlenecks for a project you are working on with a U-M committee or taskforce.