Celebrate with your team when it meets a big team goal.

Bring individuals together to share concerns and problem solve.

Break down a goal to create manageable processes and milestones using project management tools and resources.

Brainstorm areas within the university where a direct report could find additional resources for an assignment (e.g. historic documentation from a library).

Begin your next team meeting by sharing a positive story, feedback or magical moment at work since the last team meeting. If a team member has a positive story or moment, encourage them to share it.

Before submitting work, double check it and invite a colleague to proofread if you find that helpful.

Before delegating a new assignment, evaluate current staff workloads and consider people seeking development opportunities.

Before a presentation to more senior level personnel, visit the actual setting for the event, and practice there if possible, preferably in front of a colleague or mentor/coach.

Be open minded that setbacks and challenges occur, and relay to a colleague when it does occur so you are be able to adapt more quickly.

Be curious and ask follow up questions (e.g., Tell me more about that; How did you come to that opinion?).