Travel Assistance

Along with your Business Travel Accident Insurance, you have access to Travel Assistance, a travel service administered by AXA Assistance USA, Inc. (AXA). Travel Assistance offers you and your dependents worldwide medical, travel, and concierge assistance services, 24 hours a day, 365 days of the year.


While traveling internationally or domestically, participants have access to:

  • Multilingual personnel who can advise and assist you in a travel emergency
  • Identity theft solutions
  • Concierge services
  • General travel information
  • Medical referrals
  • Emergency evacuation for medical or political situations
  • Emergency message transmission
  • Emergency cash assistance
  • Lost document and luggage assistance

For details, view or print a Travel Assistance brochure (PDF).

If you have questions about the services, please call Travel Assistance at (800) 454-3679 within the U.S. or (312) 935-3783 (collect) outside the U.S.