Phone or send a card to someone you know who has suffered a personal setback. Follow up once a week until the person feels more comfortable.

Offer to watch the children of a friend who experienced a medical emergency.

Manage a project that requires resources from outside of your unit.

Listen from the heart to a friend or family member experiencing a great challenge or set back.

In a meeting, highlight a particular service provided by U-M, (e.g., U-M Faculty & Staff Counseling Office (FASCCO), or U-M Family Helpers).

Brainstorm areas within the university where a direct report could find additional resources for an assignment (e.g. historic documentation from a library).

Ask to join a cross-functional task force where you interact with people from different backgrounds and areas of the university.

Ask someone whom you admire and who demonstrates very strong resilience to share their strategies to support their staff.