Effective communication is the foundation of success at work. It enables individuals and organizations to:

• Achieve their goals
• Foster positive relationships
• Navigate challenges effectively

Being an effective communicator means knowing yourself and how to expertly navigate conversations. This course will explore communication in the workplace through the  Straight Talk® system developed by communications expert and organizational leadership consultant Eric Douglas. 

Leaders and supervisors play an important role in supporting the mental health and well-being of their teams. In this interactive session, you will learn best practices and strategies to recognize and respond to mental and emotional health concerns in the workplace. 

A feedback-rich workplace culture is vital to individual, team and organizational success, but feedback isn’t always easy to give or receive. This interactive course will provide practical strategies for giving and receiving feedback gracefully and constructively. 

This course is part of the Leadership Development Curriculum, but can be taken as a standalone offering.

A successful hiring process is an important part of building a positive organizational culture. It will help you find staff who can quickly contribute to your team. This course aims to equip hiring teams with:

• A comprehensive understanding of inclusive practices and tools

• A deep dive into all stages of the recruiting and hiring process

• Approaches to help mitigate potential biases throughout the hiring process 

Class discussions and activities will allow participants to put learning into practice. 

In June 2022, U-M enacted an Electronic and Information Technology Accessibility official policy. The policy covers digital formats such as websites, documents and software programs. Digital accessibility applied consistently avoids potential barriers for individuals with disabilities. This introductory course will provide an overview of:

Leaders play an important role in preventing workplace issues and wrongdoing. This course gives leaders tools and strategies to create a more welcoming and respectful work environment. Interactive discussions, case studies, and role-playing exercises will enhance learning. Leaders will be more prepared to:

Managers who understand organizational culture and climate can work to create an environment that is supportive, inclusive and values employees. This can lead to increased employee satisfaction, improved morale and higher levels of employee engagement. This foundational course provides managers with the tools and knowledge to lead a positive workplace culture within their team.

Learning Objectives

You will learn to:

• Determine the impact of supervisors on workplace culture and climate

This awareness level course will introduce participants to payroll at the university, including Michigan Medicine. We will discuss roles and responsibilities, policies, procedures and regulations related to payroll processing. The goal is to ensure that employee pay is accurate and on time.  It is part of the Leadership Development Curriculum.

Transitioning from a member of a team to a leadership role is both exciting and challenging, and even more so if you are promoted from within a team. This session will focus on practical strategies to create greater self-awareness and build upon your strengths to become your best leader self.