Learn to Navigate Tough Conversations with Confidence

Two people having a difficult conversation at work

Do you avoid tough conversations because they feel uncomfortable? You’re not alone. Join Courageous Conversations on Tuesday, Dec. 1, where you'll learn how to have important and sometimes uncomfortable conversations.

During the course, you will explore:

  • The basics of how we communicate 
  • Why courageous conversations are important
  • The key ideas behind courageous conversations
  • Helpful tips and guidelines to make these conversations successful

You will learn to:

  • Discover how communication works
  • Identify how relationships can affect the way we talk to each other
  • Explain the main ideas behind courageous conversations
  • Define specific ways to start and hold a courageous conversation

You will benefit by:

  • Improving your communication skills with others
  • Gaining more confidence when talking about tough topics
  • Building stronger relationships through meaningful conversations

Audience: 

Open to any U-M faculty or staff member who would like to develop their communication skills.

More Learning Opportunities

Giving and Receiving Feedback

This interactive course will provide practical strategies for giving and receiving feedback gracefully and constructively. 

Introduction to Emotional Intelligence

This course lays the foundation for what emotional intelligence is and how to use it. You'll learn how to recognize your strengths and opportunities for growth. 

Influencing Change at Any Level

In this session, you’ll discover how trust, relationships, and small actions can create real change, regardless of your role.

Communication Styles in the Workplace

Learn to communicate effectively and navigate conversations with confidence. You will benefit by increasing your self-awareness, personal productivity and efficiency by using more effective communication with others.