Teams & Issues: Best Practices & Technology Team

2013 Team Roster (PDF)
Team Wins:
U-M StaffWorks 2011 Technology and Best Practices Conference
U-M StaffWorks 2011 Technology and Best Practices Conference was created by the VOICES Technology/Best Practices Team. It took place on May 17, 2011, in the remarkable facilities of the Ross School of Business. This full-day event was a showcase for Michigan staff to share insight, innovation, experience, and expertise in the use of technology and/or best practices to support the services and operations of the university.
U-M StaffWorks featured 63 poster presentations and 15 speakers sessions by staff, for staff. Topic areas included: Communications, Development, Faculty and Student Services, Finance, Human Resources, Information Technology, Patient Care, Plant Services, and Research.
Click to view:
- PDF files of Poster Presentations
- Videos of Speaker Presentations
- Video of the Leadership Panel Discussion (requires Microsoft Silverlight)
VOICES of the Staff Guidelines for the Use of Social Media
To help faculty and staff identify and avoid potential pitfalls, VOICES is pleased to share “Guidelines for the Use of Social Media,” a product of the VOICES of the Staff Technology/Best Practices team. This document is a compilation of suggested behaviors and considerations for members of the U-M community who choose to engage in social media.
Click here to download a PDF file of the guidelines.
Focus
The VOICES of the Staff Technology/Best Practices team will be dedicated to learning about the best processes, practices and systems across campus and peer institutions. The team will explore ideas concerning how to integrate those processes and systems to provide optimal levels of service and information.
Objectives
To examine the selected topic of Technology/Best Practices by:
- Listening to and learning about staff experiences with best practices using a variety of venues to promote and improve the leveraging of technology to optimal levels at U-M.
- Learning about the major enterprise processing and reporting systems and how they are supported.
- Learning about the best current ideas for using “social networking” technologies on campuses.
- Exploring best practices using alternative schedules and technology to accomplish work.
- Learning about best practice methods to distribute information and reporting.
- Exploring where technology could be used to save resources.
- Learning about technology information available to staff to manage their professional and personal computing needs.
- Finding ways to share what is learned with the wider staff community.
More Team Wins
- Project Managers for the Space Utilization Initiative, which aims to help the university make better use of its classroom, research and office space and save taxpayer and tuition dollars. came and shared information on the various projects.
- Laura Patterson, Associate Vice President Associate Vice President and Chief Information Officer, spoke with the team in November to talk about the main Information and Technology Services (ITS) initiatives and how VOICES can be involved.
View the Technology/Best Practices Team's poster presentation from the 2010 Annual Meeting.
Network Team Members

| Team Members | Department |
|---|---|
Connors, Beth |
ITS UM-Dearborn |
Crossley, Diana |
Ross School of Business |
Finley, Jennifer |
East Ann Arbor Health Clinic |
Hunt, Dwight |
MHealthy |
Kulkarni, Sucheta |
Medical School |
Lougheed, Robert |
University Library |
Mathie, Jennifer |
UH Phlebotomy-Pathology |
McDermott, Mark |
Medical Procedures Unit |
McFarland, Helen |
CPU Central |
Merkel, Sue |
Radiation Oncology |
Newman, Caleb |
Educational Technology Services |
Reddy, Sudhaker |
Campus Sustainability |
Scott, Wesley |
Radiology |
Simon, Josh |
College of LS&A |
Smith, Barbara |
School of Information |
Talwar, Paul |
MCIT |
Thomas, Tonya |
UMHS Revenue Cycle |
Advisors
| Team Members | Department |
|---|---|
Shawn Sieg |
UHR Computing Support Services |
Matt Snyder |
HR Communications |
Tony Tsai |
Medical School Administration |
Facilitators
| Team Members | Department |
|---|---|
Cassandra Carson |
Information Technology Services |
Claudette Brower |
Student Conflict Resolution |
John Thompson |
Hospital Security Services |

