Leaders play an important role in helping to prevent workplace issues and wrongdoing. This course gives leaders tools and strategies to create a more welcoming and respectful work environment. Interactive discussions, case studies and role-playing exercises will enhance learning. Leaders will be more prepared to:

• Mitigate the negative impact of retaliation
• Enhance employee engagement
• Promote a harmonious work environment

You will learn to:

• Determine strategies for building psychological safety and respect in the workplace
• Apply a model to effectively receive and respond to feedback
• Identify “undiscussables” that create barriers to speaking up
• Use strategies to encourage help-seeking and issue-raising in others

You will benefit by:

• Gaining tools to help you create an environment that prevents wrongdoing and retaliation
• Practicing methods to give and receive feedback constructively
• Executing methods to manage requests for confidentiality
• Becoming more effective with employee complaint handling
• Developing a plan to implement strategies in the workplace

Program Notes:

To ensure a comprehensive learning experience, participants are required to complete an online module before attending the instructor-led course. This module provides foundational information that will be built upon during the session.

The link to the online module will be emailed to participants approximately three weeks prior to their scheduled course. 

For in person sessions, breakfast and snacks will be provided. If you have a dietary restriction or food allergy and would like to request an accommodation, please contact Organizational Learning project coordinator Laura King at laurakin@umich.edu or 734-647-1560 at least 10 days prior to the event. Please be aware that advance notice is necessary as some accommodations may require more time to arrange and that all requests may not be fulfilled.

There is a separate course with similar content for Michigan Medicine employees.

Audience:

U-M Leaders with at least one direct report who would like to create an environment where employees feel safe to express concerns, provide feedback and report complaints without fear of retaliation.