Council of Nontraditional Students (COUNTS) Toolkit for Supporting Students

This online, self-paced toolkit provides an interactive learning experience for university staff to become more knowledgeable about common identities that may make students feel marginalized on the Ann Arbor campus. We will explore common challenges many nontraditional students face and discuss tips and tricks that staff can easily implement to best support students.

You will learn to:

  • Recognize nontraditional student identities at U-M and common challenges they might face
  • Identify campus resources that help address the needs of nontraditional students

You will benefit by:

  • Developing an increased awareness about the varied identities of students at U-M and common challenges faced across identities
  • Learning methods to create positive change for nontraditional students
  • Becoming eligible for funds that can be used to try something new in your department to address nontraditional student needs


Any staff, faculty or students who would like to support nontraditional students at U-M, especially staff members in student-facing roles

Program Notes:

This course was designed in collaboration with CEW+ and the Council of Nontraditional Students (COUNTS).

This course will be available after registration as a self-paced online tutorial. A link to the content will be sent in the registration confirmation.

Flint and Dearborn participants register as usual, then email [email protected] or call 734-764-HELP to gain access to Canvas.

Topic Area

  • Diversity, Equity and Inclusion

Domain and Expectation

  • Mission
    • Create value for the diverse communities we serve
  • People
    • Foster and promote diverse teams
  • Self
    • Adapt
  • Execution
    • Build positive culture


  • Member of a Team
  • Leading a Team
  • Leading Multiple Teams
  • Leading the Organization


  • Level 2: Skill building

Past Sessions

Code: OLDEI2001

Presenter: Varied

Cost: $0

  • Location: Self-Paced Online Tutorial