Straight Talk®: Using Strategic Communication for High Impact Results

The key to workplace success is being a strong communicator. Being a strong communicator means knowing yourself and how to expertly navigate conversations that cut through assumptions, clarify needs and expectations, and maximize group productivity. Using the Straight Talk® communication style inventory, this session will explore good communication concepts and practices based on the work by communications expert and organizational leadership consultant Eric Douglas.

You will learn to:

  • Recognize the four Straight Talk® styles and the strengths, weaknesses, similarities and differences among them
  • Identify your unique Straight Talk® profile and determine how it contributes to your success
  • Determine practical ways to effectively adapt your style to improve your communication with others
  • Discuss a range of strategies to proactively apply the strengths of your style and others back to your work

You will benefit by:

  • Developing positive working relationships and higher levels of trust with your work colleagues
  • Increasing your self awareness, personal productivity and efficiency by using more effective communication with others
  • Decreasing or even eliminating conflicts that naturally occur from individual differences in style
  • Increasing your ability to work in groups to solve problems and find successful solutions


Anyone who would like to increase their communication effectiveness

Program Note:

Participants will receive a copy of the book: Straight Talk®: Turning Communication Upside Down for Strategic Results at Work by Eric Douglas.

Course Note:

Pre-registration with a shortcode is required as there is a $50 cancellation fee that takes effect two weeks prior to the course. If you attend the course, your department will not be charged.

Pre-Class Recommendation with

Align Intent and ImpactHow to Empathize and Using 5 Questions to Increase Understanding

Topic Area

  • Communication
  • Self Development

Domain and Expectation

  • Self
    • Communicate


  • Member of a Team
  • Leading a Team


  • Level 1: Awareness


Code: CAM20ST04

Presenter: Charmaine Ward

Cost: $0

Cancelled, Course Interest List Available