Leadership Skills for the Administrative Assistant

Individuals in a “support” role wear many hats, and sometimes need to exert authority even without an official title. This session will explore the ways that leadership skills can be exercised without a promotion.

You will learn to:

  • Determine methods to effectively manage changing responsibilities
  • Use strategic diplomacy to handle office politics
  • Identify and use various ways to support differing work style preferences

You will benefit by:

  • Becoming more confident when you need to assert authority in your role
  • Having the ability to communicate and negotiate with confidence
  • Meeting dynamic work expectations by expanding your proactive capabilities


Anyone in an administrative assistant, or similar support position who would like to expand their leadership skills

Curriculum Area

  • Leadership Development
  • Process and Organizational Management
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Code: POM1907

Presenter: Jacqueline Doneghy

Cost: $169