Are you ready to implement new or revised work processes? Implementing these changes requires adopting a structured approach. Successful results can be attained once work processes are smoothly implemented, people buy into the change, and lasting benefits are achieved and sustainable.
You will learn to:
- Distinguish the main difference between change and transition
- Apply a change management model that focuses on specific business results
- Determine a unit’s change readiness and effective employee coaching strategies to prepare them for it
- Apply the tools and best practices needed to engage the people dimension of change
You will benefit by:
- Knowing concrete change management steps toward communicating your internal processes
- Learning the tools and methodologies that are critical to successfully implementing process mapping efforts in your organization
- Assessing your individual environment, and exploring how your current processes align to these best practices
- Engaging in group discussion to enhance your learning
Audience:
Anyone wishing to implement a new or revised business process
Curriculum Area
- Process and Organizational Management