Implementing Business Processes: A Practical Approach

Are you ready to implement new or revised work processes? Implementing these changes requires adopting a structured approach. Successful results can be attained once work processes are smoothly implemented, people buy into the change, and lasting benefits are achieved and sustainable.

You will learn to:

  • Distinguish the main difference between change and transition
  • Apply a change management model that focuses on specific business results
  • Determine a unit’s change readiness and effective employee coaching strategies to prepare them for it
  • Apply the tools and best practices needed to engage the people dimension of change

You will benefit by:

  • Knowing concrete change management steps toward communicating your internal processes
  • Learning the tools and methodologies that are critical to successfully implementing process mapping efforts in your organization
  • Assessing your individual environment, and exploring how your current processes align to these best practices
  • Engaging in group discussion to enhance your learning


Anyone wishing to implement a new or revised business process

Curriculum Area

  • Process and Organizational Management


Code: POM1904

Presenter: Sam Buttigieg, Zachary Fairchild

Cost: $249