Approach unexpected change as an opportunity to improve or restructure processes

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Write down the last five to ten times you lost your composure, analyze for common triggers, and develop and practice better responses to each trigger (e.g., P.A.U.S.E.).

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Share stories with your team about times when you experienced unexpected change. Facilitate discussion about how the change could be conceived as an opportunity.

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Reflect on the last time you experienced unexpected change in your life. Identify the circumstance, your reaction, and actions to take to change the process in the future.

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Invite colleagues to listen to and discuss a Michelle Quaid Positive Psychology podcast about change.

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Hold a project postmortem that addresses unexpected changes that your group confronted, and how you will plan differently in the future.

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Consider three unexpected changes, write down opportunities they created to improve or restructure a process.

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Check in with colleagues outside of your department and ask them about recent changes or upcoming changes in their department or unit. How are they responding to it? Ask them or help them to brainstorm the positive aspects of the change.

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