Thoughtfully construct messages to have the maximum impact on others

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Create a plan and an outline for the next message or announcement you need to make. Determine your audience, the main message, and your main objective as well as facts or a story that substantiate your topic and objective, and your closing.

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Adjust a message that you have created for a professional or civic organization so that two different audiences can understand and derive maximum impact from it. Use stories to drive your message.

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