Work with your team to create SMART goals.

Stay up to date by joining a professional organization and attending functions or reading it's materials.

Research best practices across your campus pertaining to services, processes, and policies that your group delivers. Make a proposal to update your group's practices if you see areas for improvement.

Reach out to someone who is an expert in this area of expertise for advice.

Join a Workplace U-M Community of Practice that will expose you to processes and systems that could be beneficial to your operations. Report findings to your team.

Create a feedback system for internal and external stakeholders requesting suggestions for improvement.

Attend a professional conference and report your findings about this topic to your team.

Apply LEAN tools to a project you are working on.