Use project management software and other collaborative communication software that permits everyone to track, measure, and record progress. See available resources from ITS.

Tailor presentations to your specific audience.

Sit on a civic task force or professional workgroup that is pursuing an unpopular change.

Set the tone for inclusive and respectful communication within your unit by establishing clear expectations, stressing the importance of expressing and listening to diverse perspectives.

Request to manage part of an unpopular endeavor.

In an informational talk to a small group, periodically check in to gauge the level of understanding and take any questions.

Engage in a conversation with someone who shares very different opinions than you about a particular subject. Monitor your reactions, including heart rate, breathing rate, ability to actively listen, irritation level, body language, and voice level.

During the question and answer portion of a panel you are involved in, listen to those with different opinions, and acknowledge their point of view. Ask clarifying questions if needed to respond.