HR Data Navigator Chatbot

Hand pointing at a digital cloud image with down arrows representing data coming out of the cloud.

Problem Statement

HR data is complex and nuanced with it being difficult for campus to locate reports and information to meet their needs.

Description

HR Data Navigator is a generative AI chatbot designed to give U‑M campus HR practitioners a single, reliable place to get help with HR data, reporting, and analytics questions—without having to search across multiple sites, documents, or teams. It provides conversational, task-oriented support for common workflows such as finding the right metric definition, identifying the best report or dashboard for a need, understanding data field meanings, and locating reusable query logic.

The chatbot brings together and synthesizes information from key HR data resources, including U‑M websites and guidance pages, official data dictionaries, a curated repository of locally maintained/custom HR data definitions, a library of approved Structured Query Language (SQL) examples/snippets, and an organized catalog of available HR reports and Tableau dashboards. By grounding responses in these sources and linking users back to the underlying documentation, HR Data Navigator helps practitioners quickly confirm “what does this field mean?”, “which report should I use?”, “how is this metric calculated?”, and “where can I find this in Tableau or a standard report?”

HR Data Navigator is intended to improve consistency and confidence in HR reporting across campus by:

  • Reducing time spent searching and escalating routine questions
  • Promoting shared definitions and standard sources of truth
  • Helping users select the appropriate reports/dashboards and interpret results correctly
  • Enabling faster, more accurate self-service analysis through reusable SQL and clear data guidance

It complements existing HR data experts and support channels by handling high-frequency questions, accelerating onboarding for new practitioners, and standardizing how HR data questions are answered and documented.

Learn More

Contact

If you have feedback or suggestions to improve the tool, complete the HR Data Navigator Suggestion Form.
Email UHR Generative AI Governance for more information or assistance in any AI in HR needs.

Details

Employee Lifecycle

  • General / All

Keywords

  • Data Definitions
  • Data Dictionaries
  • Report Search

Audience

  • Employee if applicable
  • Hiring Managers
  • HR Practitioners
  • Supervisors / Managers

AI Tool Options

  • UM Maizey

Complexity to Develop

Medium

Complexity to Use

Low