Rewards Contact

Overall Rewards and Eligible Activity Questions

  • Email: mhealthy@umich.edu and provide your 8 digit U-M ID
  • Call MHealthy at 734-647-7888, Monday through Friday, 8 a.m. – 4:30 p.m.

StayWell Portal and StayWell Programs Questions

  • Call the StayWell HelpLine at 800-543-6717
  • Monday – Thursday, 9 a.m. – 9 p.m.
  • Friday, 9 a.m. – 7 p.m., and Saturday, 9 a.m. – 1 p.m.

IncentFit and Fitness Center Membership Questions

Unable to Access the StayWell Portal or the IncentFit Website?

To verify your eligibility for the Rewards incentive program, please call the SSC HR Contact Center at 734-615-2000, Monday – Friday, 8 a.m.  – 5 p.m.

Please note: 

  • If you are a new employee, it can take up to two weeks after you elect your benefits online for you to gain access to the StayWell Portal. 
  • For access to the IncentFit website, you must register for Rewards by April 20, 2018.  It will take two weeks after registering to gain access to the IncentFit website or mobile app.