Section 3: Engaging with staff and faculty members in an interactive process

When working with an employee who has exhibited problematic or troubling behavior or is exhibiting a decline in work performance, it is important to keep several goals in mind:

  • Maintain a safe, positive and supportive work environment
  • Maintain a safe and caring environment for patients if you are a Michigan Medicine employee
  • Prevent or lessen difficulties by intervening early when you observe problems or a decline in performance
  • Provide appropriate support to employees to achieve and maintain maximum functioning
  • Access the expertise provided by appropriate University resources in complex situations; appraise HR of problematic situations
  • Help employees access appropriate assistance.