More Information
PayFlex is the company that processes Flexible Spending Account (FSA) claims for reimbursement and is a national provider of healthcare and benefits management services. On January 17, 2024 PayFlex was rebranded to Inspira Financial.
After Jan. 17, the PayFlex website will be redirected to the Inspira Financial homepage.
For more information:
- Visit the Inspira Financial website
- Review Inspira Financial FAQs
What Does it Mean for You?
You do not need to take any action. If you are enrolled in the 2024 University of Michigan Flexible Spending Account, you will receive an email from Inspira Financial regarding this change. View an example of the email you will receive.
Please note:
- There will be no disruption to your PayFlex account.
- Inspira will be the administrator for you account.
- If you have a PayFlex debit card, it will remain active and you can continue to use if for your eligible health care expenses.
- PayFlex branded cards for current members will still work through the expiration date found on the card.
- Your PayFlex login username and password will still work.
- If you have the PayFlex Mobile App, you will automatically be prompted to update it to Inspira Financial mobile app.
- Renewal of Lost or Stolen cards will be issued under Inspira.
- Website and communications will look different.
