Focus on Investments this Fall

A blue flower pot watering 4 plants in pots and ordered from smallest to largest

Keeping an eye on your investments and the market can be tricky, especially if it’s not your cup of tea. TIAA and Fidelity Investments, U-M’s approved partners for its retirement investment plans, continue to offer guidance with a focus on serving you in safety.

Offices Remain Closed

TIAA and Fidelity’s physical office spaces across the globe are closed to the public due to the ongoing COVID-19 pandemic. TIAA’s offices will remain shuttered through 2020.

Both have maintained their connection with investors through free virtual and phone consultations. Technology you can use on your computer, tablet and smartphone allows consultants to share their screens for a more productive meeting: You’ll see what they see.

Note that starting in November, TIAA’s retirement call center hours will change to 8 a.m. - 10 p.m., Monday – Friday, Eastern Standard Time (EST).

To schedule virtual or phone consultations:

  • Visit or call 800-642-7131, weekdays from 8 a.m. to midnight, EST
  • Visit or call 800-732-8353, weekdays from 8 a.m. to 8 p.m., EST. The new hours mentioned above take effect Nov. 1.

Once you set up an account, you can perform most transactions using online tools. More information is available at and

Getting to Know TIAA

Many employees new to U-M’s Basic Retirement Plan wonder whether they should select TIAA or Fidelity to administer their accounts. Both are trusted, long-term partners with international reach and an array of financial services. Eligible employees can select both organizations, or divide their investments between the them.

TIAA has produced a video highlighting its 100-year history with U-M and introducing viewers to its philosophy and values.

Remember Your Beneficiaries

When evaluating any financial asset, make sure your beneficiary information is current for your retirement accounts and life insurance policies. It takes just a few minutes – and can save considerable money, stress and family strife.

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