Those who prefer service with an in-person smile can again receive it at Fidelity Investments' and TIAA's Ann Arbor offices.

These sites recently reopened for by-appointment consultations and other services. To protect customers and their employees, Fidelity and TIAA continue to practice safety measures, such as social distancing and sanitizing stations. Representatives also will wear face coverings at customers’ request.

Virtual Visits Still Available

Employees can still schedule check-ins virtually, as they have since the pandemic began.

These regular check-ins are important so you and a professional financial strategist can review your Basic Retirement Plan and other Retirement Savings Plans. Please use the information below as a guide:

Fidelity Investments

Ann Arbor office: 500 E. Eisenhower Parkway, Suite 100
Call (800) 624-2286 or schedule online for virtual or in-person appointment
Appointments exclusively for U-M employees only each Tuesday from 8:30 a.m. - 5 p.m.
No walk-in appointments
Face coverings optional

TIAA

Ann Arbor office: 777 E. Eisenhower Parkway, Suite 100
Call (866) 842-2949 or schedule online for virtual or in-person appointment
No walk-in appointments
Face coverings optional