Education and Training Programs

The Office for Institutional Equity offers educational and training packages, presentations and workshops, to foster and maintain a welcoming, supportive, inclusive and diverse working and learning environment.  All of our programs are customizable to your specific needs and circumstances. 

Such topics covered include:   

OIE staff are also available to guest lecture, speak at conferences, and participate in other opportunities. 

For information on obtaining brochures, training materials, facilitators, or other educational resources, call the Office for Institutional Equity at 734-763-0235 (V), 734-647-1388 (TTY), or email


"A Place for You: Staff Perspectives on Diversity at Michigan"


"It's Who You Are: A Conversation About Gender Identity and Gender Expression"


Campus Commitment:
This training program defines all forms of impermissible discrimination prohibited by the University’s
Non-Discrimination Policy Notice, and our institutional and individual responsibilities under
university policy, and state and federal law.

The objective of Campus Commitment is to help individuals identify, report, respond to, and
avoid/prevent discriminatory conduct.

The content of Campus Commitment is customizable for all members of the University
community, regardless of role, department, or work responsibilities. Campus Commitment
training sessions are interactive, practical, and responsive.


Intercultural Awareness:
This program addresses the many hidden ways in which culture influences behavior.  Starting with an understanding of American culture, this session then focuses on cultural differences between countries and how “common sense” assumptions we make about others may be flawed.  Examples focus on verbal and non-verbal communication, symbolic meaning, cultural norms and cultural values.  The examples include some discussion of the challenges persons from other cultures might face at a US educational institution, both as a student or employee, and vice versa.

The objectives of this program are to provide a general framework for understanding culture, increase self-awareness and improve competency in both inter -and intra-cultural communications.


Business Case for Diversity:
This program focuses on what diversity is, why it matters, how to increase it and how to keep it.  This session uses examples from businesses, the military and other entities, and also highlights cutting edge research that proves the value of diversity.  The program then focuses on maintaining diversity through employee-friendly practices that improve the workplace for everybody.

The objectives of this program are to define diversity, demonstrate its value through real life examples and research, and provide ideas for increasing and maintaining diversity by improving the overall work experience of all employees.


Recruiting and Hiring for Diversity and Excellence:
This program focuses on techniques to use during the recruiting process to assist or help units to build diverse candidate pools, ensure candidates experience a welcoming and inclusive environment, and hire exceptional faculty and staff.


Mental Health Impairments and Reasonable Accommodation under the ADA:
This interactive training is most often provided in collaboration with either UMHS Employee Assistance Program (EAP) or the Faculty and Staff Assistance Program (FASAP).

  • The types of emotional impairments staff might experience, and how such problems might impact job performance
  • The Americans with Disabilities Act and the University’s process for determining reasonable accommodation
  • The importance of engaging the “interactive process” to allow for disclosure and a discussion regarding the need for accommodations
  • The circumstances under which job accommodations are appropriate and what accommodations would be considered “reasonable”
  • Resources for managers and supervisors


Student Field Placements and the Americans with Disabilities Act:
This training is customized to academic programs that require students complete an internship or field placement for matriculation.  The University has resources to provide guidance to the school or college and the field placement site to insure that our students with disabilities have the same opportunities as other students.  This training covers:

  • The impact of the Americans with Disabilities Act on academic internships and/or field placements to provide reasonable accommodations
  • The academic program’s responsibilities to the student and the internship/field placement site when a student has a disability
  • When and why should a student disclose
  • Appropriate interview questions when a student has an observable disability
  • Resources and guidance for the academic program and the internship or field placement site


The Americans with Disabilities Act (ADA):  Non-Discrimination and Reasonable Accommodation:
This is usually a one hour training presented by the University ADA Coordinator designed for managers, supervisors and HR staff.  The training covers the following topics in an informative and interactive way:

  • Brief review of federal and state civil rights laws regarding persons with disabilities
  • Definitions and examples of prohibited disability discrimination or harassment
  • Reasonable accommodation and the interactive process
  • Documentation and confidentiality


Disability Awareness and Etiquette:
This customized training is for staff and volunteers who provide customer service for University events, programs and services.  As an option this training can be co-presented with members of the University community who have a disability and/or staff from the Ann Arbor Center for Independent Living:

  • Language and disability
  • Making assumptions about people with disabilities
  • What to ask, when
  • Service Animals


Academic Accommodations for Students with Disabilities:
This training is for faculty and department administrators who are responsible for providing accommodations to University students with disabilities.  As an option, this training can be presented with staff from the Office of Services for Students with Disabilities and/or Rackham.

  • Legal framework for student academic accommodations
  • UM process for student academic accommodations
  • Most common academic accommodations
  • Requests that do not seem reasonable
  • Technology and accessibility